General terms & conditions

General Terms and Conditions for Use and/or Shopping on the www.bledbreakfast.com (hereinafter referred to as the “General Terms and Conditions“)

1. Introduction

These General Terms and Conditions apply to the use of the website of www.bledbreakfast.com, the online store of Bled Breakfast, Jure Jeglič, trgovina, s.p. (hereinafter referred to as the “Website“) and/or the purchase of goods published on the Website.

By using the Website, you agree to be familiar with the General Terms and Conditions and agree to their use. When using the Website, you are also bound by all other documents mentioned in these General Terms and Conditions, especially the Cookie Policy [ŽN1 ] and the Privacy Policy[ŽN2] , so we urge you to read them carefully before using them. If you do not agree with the General Terms and Conditions, the Cookie Policy or the Privacy Policy, you must not use the Website. By placing an order in any form, it is considered that you fully accept these General Terms and Conditions, Cookie Policy and Privacy Policy.

All content published on the Website is the property of Bled Breakfast, Jure Jeglič, trgovina, s.p., Vurnikov trg 3A, 4240 Radovljica (hereinafter referred to as the “Company“), and may only be used for non-commercial purposes. You may not copy, reproduce or distribute them in any other way without our permission.

Legal entities are subject to the same conditions of ordering and payment of goods as set out in these General Terms and Conditions.

The Company reserves the right to make changes to the content published on the www.bledbreakfast.com

Accessibility of information

We are committed to providing you with the following information at all times:

the identity of the Company (name, registered office, business address, registration number);

contact details that allow you to communicate with us quickly and efficiently (e-mail, business address);

the essential characteristics of the goods;

availability of goods (any goods offered on the website should be available within a reasonable time);

the conditions of delivery of the goods (method, place and time of delivery);

clearly and unambiguously indicate the prices of the goods and whether the prices shown already include taxes and delivery costs);

method of payment and delivery;

the temporal validity of the offer;

the conditions and time limit within which it is possible to withdraw from the contract and information on the costs involved; And

an explanation of the appeal procedure, including contact details where you can submit your complaint.

2. Treasure

The goods published on the Website are breakfast and picnic baskets (hereinafter referred to as “goods“), which include several individual food items from local producers (meat, dairy products, bread and pastries, spreads, cereals; hereinafter individually: “Item“).

The contents of each breakfast basket may change from delivery to delivery, in order to achieve the most diverse offer possible, and we cannot provide you with the exact contents of the breakfast basket, except by express prior agreement.

3. Ordering goods

The information contained in the Website and the provisions of these General Terms and Conditions constitute an offer for sale. A contract for the purchase of goods between us is deemed to be concluded after you place your order and receive an email from us confirming that we have received your order.

In addition to your order and our order confirmation, the contract for the purchase of goods also includes these General Terms and Conditions, which are available to you on the Website and will also be provided to you together with the order confirmation.

We will always endeavour to process all orders received, but there may be exceptional circumstances (e.g. orders received within a certain period of time exceed the stock of certain goods). In these extraordinary circumstances, we reserve the right to refuse to process your order in whole or in part at any time after an order confirmation has already been sent. In such cases, we will notify you immediately of our (partial or total) withdrawal from the contract and, to the extent permitted by law, we will not be liable to you or any third party for such withdrawal. We are not obliged to deliver the goods that were part of your order and are the subject of our withdrawal in accordance with this paragraph, unless the dispatch of the individual goods has been confirmed in a separate confirmation.

We offer delivery of ordered goods exclusively in the municipalities of Radovljica, Bled and Gorje and Podbrezje. If you place an order outside of these areas, we reserve the right to refuse to process your order after an order confirmation has already been sent, of which we will notify you immediately.

Since the Company is constantly striving to make its business as ecological as possible, part of the packaging in which we will deliver the items is intended for multiple use (e.g. wooden basket, milk and juice glass, jam and honey glasses). Upon delivery or receipt of the goods, we will explain to you, depending on the content of the ordered goods, which packaging is returnable and must be returned to the Company by agreement. By placing an order, you agree to return all such packaging to us, otherwise we reserve the right to charge you for the costs that we would incur as a result of not returning the packaging.

Depending on the nature of the Company’s business, the delivery or collection time of the goods depends on your order.

When ordering via the form on the Website, it is mandatory to provide an e-mail address and telephone number for the purpose of free notification of the progress of the order.

In accordance with the first and second paragraphs of Article 7 of the Act on Electronic Commerce on the Market, the Company provides you with access to contractual documentation that is created after placing your order on the Website. Contractual documentation is stored on the Company’s servers.

3.1. Purchase or Order Procedure

You can make a purchase on the Website by following the order placement process, namely:

selection of goods: on the Website, select the desired goods and add them to the virtual shopping bag by clicking on the “Continue” button;

selection of the place and time of delivery: on the Website you choose for which days you want to order the goods (minimum one day) and the possibility of having the goods delivered to your desired address (see the fourth paragraph of point 3 of these General Terms and Conditions) and the estimated time of delivery or the possibility of picking up at the location of the Company’s branch at Ulica Jule Vovk Molnar 4, 4260 Bled, and click the “Continue” button;

choosing the amount of goods and accessories: in the selection list, indicate how many people you want to order goods for (minimum two people) and optional options (vegetarian option, gluten-free, cutlery), and click the “Continue” button;

Selection of additional treats: in the selection list, mark which additional treats you want to add to your order (e.g. cream cake, spreads…) and the desired amount of each additional treat, and click on the “Checkout” button, which will add your selection to the virtual shopping bags. At any time on the steps from the first to fourth indents of this point, the subtotal of your order is visible;

Interim summary of your order: Before entering your data, you are provided with an interim summary of the order, which shows the final price of your order, including the price of any selected extras. You can also remove individual goods from your virtual shopping bag in this step. By clicking on the “CHECKOUT” button, you proceed to the next step of the order process;

Enter your information: Enter your details and choose your payment method. You can check the order specification at any time before placing an order;

Order overview: Before placing your order, you are provided with a complete overview of the entered data and the ordered goods. Your order has not yet been placed in this step and you can return to the previous steps at any time.

placing an order: when you click on the “PLACE ORDER” button, your order will be placed and you consequently agree to the obligation to pay. If you have chosen the payment card option, in the next step you will be redirected to the website of the external payment service provider (Stripe), where you will enter your payment card details and make the payment. You will be redirected to a website with a message that your order has been accepted. In addition, you will receive an order confirmation to the e-mail address you entered, with all the information regarding the type of products, quantity and final price, together with a copy of these General Terms and Conditions in PDF form;

delivery: in accordance with your order, we will prepare your goods on the selected date and at the selected date and deliver them to you, or we will prepare them for you to pick them up yourself at the address of the Company’s branch. By placing an order, you undertake to take over the ordered goods. In the event of non-acceptance of the goods, you bear the costs incurred by us in this regard.

4. Prices and special offers

All prices listed in the Online Store are expressed in euros (EUR) and include value added tax (hereinafter: “VAT“).

Special offers (discounts) can be weekly or daily, they are formed depending on demand and available stock.

Legal entities or other VAT payers must submit an identification number or tax number when ordering.

4.1. Kuponi za popust:

When ordering, you can enter a promotional coupon, which reduces the value of the goods and thus the total value of the order.

Coupons or discounts are not cumulative, so you can only use one valid coupon per order.

5. Payment methods

You can pay for your order in the following ways:

payment by credit card – through the payment service provider Stripe; or

cash on delivery – you pay the goods to the person who will deliver the goods or at the address of the Company’s branch. There is no charge for the service. In case you have ordered delivery for several days, you can pay the cost of the entire order or only for a single day at the first delivery.

6. Cancellation of the order

Once you have placed an order, the contract between you and us is deemed to be concluded and binding.

Given the nature of the goods we offer on the market (perishable goods and goods that expire quickly), we would like to inform you that on the basis of point 3 of the first paragraph of Article 135 of the Consumer Protection Act (Official Gazette of the Republic of Slovenia, No. 130/22; hereinafter: “ZVPot-1“), you do not have the right to withdraw from the contract.

Notwithstanding the provisions of the previous two paragraphs, you can cancel your order at any time before delivery by sending us an e-mail to info@bledbreakfast.com or by sending us a message (SMS, Viber, Whatsapp …) to +386 40 811 250 or +386 31 363 607 of your intention, along with the number of the order you are cancelling. You can only cancel your order in its entirety. If you have placed an order for the delivery of goods for several days, you can only cancel the order before the first delivery of the goods. You can change your order by placing a new order on the Website with the new information, and sending a request for cancellation of the order to the e-mail address info@bledbreakfast.com or to the telephone number +386 40 811 250 or +386 31 363 607, along with the number of the order you are cancelling. Changes to the order are possible no later than the date of delivery or collection of the products.

If you paid for the delivery of the goods by credit card, be sure to include the number of the transaction account to which we refund the purchase price in the cancellation notice, if you agree to this. We will refund your purchase price as soon as possible, no later than five working days. The costs of processing the refund that we incur in such a case will be borne by you.

7. Enforcement of claims in the event of lack of conformity of goods

As a consumer, you have the right to exercise your rights in the event of the conclusion of a contract for the supply of goods in the event of the conclusion of a contract for the supply of goods.

The company must supply you with goods that meet the requirements for subjective and objective conformity of goods, as defined in ZVPot-1 in the case of a contract for the supply of goods, where applicable.

The company shall be liable for any lack of conformity of the goods which exists at the time of delivery of the goods and which becomes apparent within two years of the delivery of the goods.

You can exercise your rights in respect of non-conformity of goods if you inform us of the lack of conformity within two months from the day on which you discovered the non-conformity. In the notification you send to our e-mail address info@bledbreakfast.com, you describe the non-compliance in detail. You must attach the invoice or order number to the notification. You must allow us to inspect the goods for which you are making a claim for non-conformity. If we do not recognize the existence of a lack of conformity of the goods, we will provide you with a written response within 8 days.

We are not responsible for non-conformity of goods that occurs after two years have passed since the goods were handed over to you.

The rights to establish conformity as arising from the ZVPot-1 expire within two years from the date on which you notify us of the non-conformity of the goods.

In the event that you have informed us of the non-conformity of the goods and we have not rejected your claim, you are entitled, under the conditions set out in ZVPot-1 and in the order below, to:

request the establishment of conformity of goods free of charge;

You demand a reduction in the purchase price in proportion to the non-conformity or withdraw from the sales contract and demand a refund of the amount paid.

The conditions and deadlines for establishing compliance are specified in more detail in ZVPot-1, which stipulates, among other things, that the buyer may:

requires the seller to bring the goods into conformity free of charge within a reasonable period of time not exceeding 30 days. The deadline may be extended by the seller by a maximum of 15 days, depending on the nature, complexity of the goods, the seriousness of the non-conformity, etc. The seller must inform the buyer of the extension of the deadline before the expiry of the 30-day deadline;

choose between repairing the goods and replacing the goods with new ones, unless performance is impossible or represents a disproportionate cost compared to another claim, taking into account all the circumstances.

Notwithstanding what is stated in the seventh and eighth paragraphs of this point, you may withdraw from the contract and immediately demand a refund of the amount paid if the lack of conformity occurs within less than 30 days from the date of delivery of the goods.

The exercise of the right for non-conformity of goods is regulated in more detail by the provisions of the ZVPot-1.

8. Valuation of goods

We use the Google platform to submit ratings. A review can be submitted by all users of the Google platform. Reviews are included on the Website with the help of a plug-in that displays the reviews submitted by users through the Google platform on the Website. While we do our best to respond to all reviews we receive on Google, we don’t verify that the person who submitted the review actually purchased our products. Ratings are not associated with a user account.

We review each review we receive to check the content of the review – whether the content of the review matches the rating (star rating). In the event that we determine that the content of a review does not match the rating, we submit a review report to Google, and we cannot guarantee that Google will remove such ratings.

We reserve the right to submit reviews to Google if we believe that:

could agitate, provoke, attack or insult others;

are racist, sexist, homophobic, without any connection to the published content;

Sexually suggestive, abusive, or otherwise inappropriate.

contain crude profanity or other obviously offensive words;

violate regulations, advocate or encourage unlawful conduct, in particular crimes against honour and reputation, other criminal offences or impermissible interference with personality rights, and infringement of copyright and related rights;

represent advertising of goods from other providers;

Contains contact information, such as a phone number, mailing address, or email, or other personal information that is not publicly available.

contain links to other websites;

describe or encourage activities that could threaten the safety or well-being of other people;

they are considered unsolicited messages, the so-called “spam”, which are essentially repeatedly published messages with the same or similar content; or

They do not follow the carrier matter on the website.

9. Responsibility

We are constantly striving to ensure that all our goods that we supply to you are impeccable, fresh and of the highest quality. However, it may happen that there are defects or defects in an individual item, so you must carefully inspect all delivered goods for the presence of any defects (e.g. cracked or broken bottle, expired expiration date…) before using and ingestingtag. In case you notice any defects or deficiencies, you should not consume the item, as there is a possibility of risk to your health condition and you must inform us immediately so that we can provide you with a new item. We are not responsible to the extent permitted by law for complications or problems arising from the ingestion of an article contrary to these instructions or from any other possible improper use.

Furthermore, to the extent permitted by law, we are not responsible for any occasional problems in the operation of the Website, possible inaccuracy of information or for any damage caused by the use of inaccurate or incomplete information.

We reserve the right to withdraw from the contract or the realization of the order if there is a significant or obvious error in the offer. A material error covers elements on the basis of which the Company would not have consented to the conclusion of the contract. These defects also include obvious errors in price, which may be the result of technical and other problems.

Communication between us takes place exclusively through the Online Store, e-mail and messages (SMS, Viber, Whatsapp …).

10. Complaints and disputes

10.1. General

We comply with applicable consumer protection legislation. We strive to fulfill our duty to establish an effective complaint-handling system and to designate a person with whom you can contact by phone or e-mail in case of problems. You can submit your complaint in writing by e-mail to: info@bledbreakfast.com. Within three working days at the latest, we will confirm that we have received the complaint and let you know how long it will take to process it and keep you informed about the progress of the procedure.

We do our best to resolve any disputes amicably.

10.2. Out-of-court settlement of consumer disputes

In accordance with legal norms, we do not recognize any provider of out-of-court settlement of consumer disputes as competent to resolve consumer disputes that could be initiated in accordance with the Act on Out-of-Court Settlement of Consumer Disputes (Official Gazette of the Republic of Slovenia, No. 81/15; hereinafter: ZisRPS). As a provider of goods, we enable online trade in Slovenia and publish an electronic link to the platform for online resolution of consumer disputes (SRPS) on the Website. The platform is available to you at the link HERE.

That regulation stems from the ZIsRPS and Regulation (EU) No 524/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC.

Information about the Company:

BLED BREAKFAST, JURE JEGLIČ, TRGOVINA, S.P.

Vurnikov trg 3A

4240 Radovljica

Registration number: 8398895000

VAT ID: SI 84587270 (VAT payer)

Transaction account opened with UNICREDIT BANKA SLOVENIJA d.d., No.: SI56 2900 0005 3347 820

The General Terms and Conditions were last updated on 28/02/2025.

Login

Your Cart

General terms & conditions

General Terms and Conditions for Use and/or Shopping on the www.bledbreakfast.com (hereinafter referred to as the “General Terms and Conditions“)

1. Introduction

These General Terms and Conditions apply to the use of the website of www.bledbreakfast.com, the online store of Bled Breakfast, Jure Jeglič, trgovina, s.p. (hereinafter referred to as the “Website“) and/or the purchase of goods published on the Website.

Legal entities are subject to the same conditions of ordering and payment of goods as set out in these General Terms and Conditions.

The Company reserves the right to make changes to the content published on the www.bledbreakfast.com

Accessibility of information

We are committed to providing you with the following information at all times:

the identity of the Company (name, registered office, business address, registration number);

contact details that allow you to communicate with us quickly and efficiently (e-mail, business address);

the essential characteristics of the goods;

availability of goods (any goods offered on the website should be available within a reasonable time);

the conditions of delivery of the goods (method, place and time of delivery);

clearly and unambiguously indicate the prices of the goods and whether the prices shown already include taxes and delivery costs);

method of payment and delivery;

the temporal validity of the offer;

the conditions and time limit within which it is possible to withdraw from the contract and information on the costs involved; And

an explanation of the appeal procedure, including contact details where you can submit your complaint.

2. Treasure

The goods published on the Website are breakfast and picnic baskets (hereinafter referred to as “goods“), which include several individual food items from local producers (meat, dairy products, bread and pastries, spreads, cereals; hereinafter individually: “Item“).

The contents of each breakfast basket may change from delivery to delivery, in order to achieve the most diverse offer possible, and we cannot provide you with the exact contents of the breakfast basket, except by express prior agreement.

3. Ordering goods

In addition to your order and our order confirmation, the contract for the purchase of goods also includes these General Terms and Conditions, which are available to you on the Website and will also be provided to you together with the order confirmation.

Depending on the nature of the Company’s business, the delivery or collection time of the goods depends on your order.

When ordering via the form on the Website, it is mandatory to provide an e-mail address and telephone number for the purpose of free notification of the progress of the order.

In accordance with the first and second paragraphs of Article 7 of the Act on Electronic Commerce on the Market, the Company provides you with access to contractual documentation that is created after placing your order on the Website. Contractual documentation is stored on the Company’s servers.

3.1. Purchase or Order Procedure

You can make a purchase on the Website by following the order placement process, namely:

selection of goods: on the Website, select the desired goods and add them to the virtual shopping bag by clicking on the “Continue” button;

choosing the amount of goods and accessories: in the selection list, indicate how many people you want to order goods for (minimum two people) and optional options (vegetarian option, gluten-free, cutlery), and click the “Continue” button;

Enter your information: Enter your details and choose your payment method. You can check the order specification at any time before placing an order;

Order overview: Before placing your order, you are provided with a complete overview of the entered data and the ordered goods. Your order has not yet been placed in this step and you can return to the previous steps at any time.

4. Prices and special offers

All prices listed in the Online Store are expressed in euros (EUR) and include value added tax (hereinafter: “VAT“).

Special offers (discounts) can be weekly or daily, they are formed depending on demand and available stock.

Legal entities or other VAT payers must submit an identification number or tax number when ordering.

4.1. Kuponi za popust:

When ordering, you can enter a promotional coupon, which reduces the value of the goods and thus the total value of the order.

Coupons or discounts are not cumulative, so you can only use one valid coupon per order.

5. Payment methods

You can pay for your order in the following ways:

payment by credit card – through the payment service provider Stripe; or

6. Cancellation of the order

Once you have placed an order, the contract between you and us is deemed to be concluded and binding.

7. Enforcement of claims in the event of lack of conformity of goods

As a consumer, you have the right to exercise your rights in the event of the conclusion of a contract for the supply of goods in the event of the conclusion of a contract for the supply of goods.

The company must supply you with goods that meet the requirements for subjective and objective conformity of goods, as defined in ZVPot-1 in the case of a contract for the supply of goods, where applicable.

The company shall be liable for any lack of conformity of the goods which exists at the time of delivery of the goods and which becomes apparent within two years of the delivery of the goods.

We are not responsible for non-conformity of goods that occurs after two years have passed since the goods were handed over to you.

The rights to establish conformity as arising from the ZVPot-1 expire within two years from the date on which you notify us of the non-conformity of the goods.

In the event that you have informed us of the non-conformity of the goods and we have not rejected your claim, you are entitled, under the conditions set out in ZVPot-1 and in the order below, to:

request the establishment of conformity of goods free of charge;

You demand a reduction in the purchase price in proportion to the non-conformity or withdraw from the sales contract and demand a refund of the amount paid.

The conditions and deadlines for establishing compliance are specified in more detail in ZVPot-1, which stipulates, among other things, that the buyer may:

choose between repairing the goods and replacing the goods with new ones, unless performance is impossible or represents a disproportionate cost compared to another claim, taking into account all the circumstances.

Notwithstanding what is stated in the seventh and eighth paragraphs of this point, you may withdraw from the contract and immediately demand a refund of the amount paid if the lack of conformity occurs within less than 30 days from the date of delivery of the goods.

The exercise of the right for non-conformity of goods is regulated in more detail by the provisions of the ZVPot-1.

8. Valuation of goods

We reserve the right to submit reviews to Google if we believe that:

could agitate, provoke, attack or insult others;

are racist, sexist, homophobic, without any connection to the published content;

Sexually suggestive, abusive, or otherwise inappropriate.

contain crude profanity or other obviously offensive words;

violate regulations, advocate or encourage unlawful conduct, in particular crimes against honour and reputation, other criminal offences or impermissible interference with personality rights, and infringement of copyright and related rights;

represent advertising of goods from other providers;

Contains contact information, such as a phone number, mailing address, or email, or other personal information that is not publicly available.

contain links to other websites;

describe or encourage activities that could threaten the safety or well-being of other people;

they are considered unsolicited messages, the so-called “spam”, which are essentially repeatedly published messages with the same or similar content; or

They do not follow the carrier matter on the website.

9. Responsibility

Furthermore, to the extent permitted by law, we are not responsible for any occasional problems in the operation of the Website, possible inaccuracy of information or for any damage caused by the use of inaccurate or incomplete information.

Communication between us takes place exclusively through the Online Store, e-mail and messages (SMS, Viber, Whatsapp …).

10. Complaints and disputes

10.1. General

We do our best to resolve any disputes amicably.

10.2. Out-of-court settlement of consumer disputes

That regulation stems from the ZIsRPS and Regulation (EU) No 524/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC.